Privacy Policy

KMMK is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

Who We Are

KMMK is the data controller responsible for your personal data. You can contact our data protection contact at privacy@kmmk.solutions.

Data We Collect

We may collect the following personal data:

  • Contact information: name, email address, phone number, postal address
  • Order information: purchase history, billing and shipping details
  • Technical data: IP address, browser type, pages visited, time spent on site
  • Communication data: messages and enquiries submitted through our contact form

How We Use Your Data

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Sending order confirmations and shipping notifications
  • Responding to your enquiries and support requests
  • Improving our website and product offerings
  • Complying with legal and regulatory obligations

We process your personal data on the following legal bases:

  • Contract performance: to process and deliver your orders
  • Legitimate interest: to improve our services and prevent fraud
  • Legal obligation: to comply with applicable laws and regulations
  • Consent: for optional marketing communications (you may withdraw consent at any time)

Data Sharing

We do not sell your personal data. We may share your data with:

  • Shipping carriers: to deliver your orders
  • Payment processors: to securely process your payments
  • Service providers: who assist us in operating our website and business, under strict confidentiality agreements

All third parties are required to handle your data in compliance with applicable data protection laws.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order data is typically retained for 10 years for accounting and legal compliance purposes.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: request a copy of the personal data we hold about you
  • Rectification: request correction of inaccurate data
  • Erasure: request deletion of your personal data where applicable
  • Restriction: request that we limit processing of your data
  • Portability: receive your data in a structured, machine-readable format
  • Objection: object to processing based on legitimate interests

To exercise any of these rights, please contact us at privacy@kmmk.solutions. You also have the right to lodge a complaint with your national data protection authority.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

International Transfers

If we transfer your personal data outside the European Economic Area, we ensure adequate safeguards are in place in accordance with GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

For any privacy-related questions or to exercise your rights, please contact us at privacy@kmmk.solutions.

Last updated: April 2026